It’s a good idea to keep a check on your personal credit file from time to time, that way you can see how financial institutions view you and have the opportunity to get anything inaccurate corrected. That’s especially true when applying for a mortgage. So if you’ve any doubt about having a clean report, or if you know that there have been one or two issues highlighted and need to see what impact they’ll have on any loan application, this guide should help.

“Free trial” access

The main credit agencies almost always offer free 30 day trial access to your credit file. Access is instant and usually allows you to download your report, making it easy to send on to us. Do remember that it is an introductory offer and that if you don’t cancel your account within the trial period it will cost you, typically £8-15 each month.

£2 Statutory Credit Report

Credit reference agencies are required to send you a copy of their file on you within 7 days of a written or online request and charge just £2.  In all likelihood this means over a week until it arrives with you and if intending to share it with us another day or two for you to post it on to us.  For this reason most of our customers elect to use a free trial.

Go To Experian

Credit Reference Agencies

There are a few agencies from who you can get your credit file
Go To ExperianWe recommend Experian as the simplest to use, understand and download to send on to us.

Alternatives include Equifax and Call Credit.

How to download & email your Experian Credit Report

Go into your account and, follow these steps:

  1. Go to the My Report tab and select the ‘Print full report’ link at the top right of the page, just opposite where your credit score is displayed.
  2. A new window will open in your browser and display your report as a PDF. Please be patient, it can take a short while for the page to load.
  3. Right click over the report, and select ‘Save As…’ to save the document to your computer.
  4. This will display a pop-up screen where you can optionally change the file name and type, and choose the folder location where you want to save the report.
  5. Your credit report is now saved to your computer, so you can attach it to an email and send it to us.
Self Diagnose with Experian's Guide

Improve your Credit Score

Ask your advisor for suggestions based on your personal report
Self Diagnose with Experian's GuideThe most common actions we recommend are:

• Register on the electoral role
• If you’ve little of a credit footprint, consider building up a profile by getting a credit card and paying off in full each month
• If you’ve got missed payments, consider setting up direct debits if non payment has been due just to forgetting to pay on time
• Avoid too many credit searches and applications in a short period
• Try to use less of your available credit limit
• Seek correction of anything that’s incorrect
• Give it time for past credit issues to become less recent and less relevant

Experian’s guide to improving your score is also very useful – click button.

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